Customers

PRIVACY STATEMENT
Last Updated: 22 May 2018

1. Data controller

Bonalive Biomaterials Ltd
Biolinja 12,
20750 Turku, Finland
BusinessID: 2298640‐5

2. What does this privacy policy cover?

This privacy policy describes how Bonalive (also referred to as “we”, “our”) will make use of your information in the context of our marketing and sales practices.

3. For which purposes is my data collected?

Data is collected and processed on the basis of legitimate interest pursued by the controller. Legitimate interest may be described as the interest of Bonalive which are connected to the business activities of Bonalive. In order to provide the best possible service and products it is in the interest of Bonalive to ensure that the targeted marketing is interesting and relevant. Therefore, Bonalive can process personal data in order to send relevant and targeted advertisements.

Personal data may also be collected when it is necessary for the performance of a contract to which the data subject is party. Personal data may also be processed if the data subject has given consent to process his or her personal information for one or more specific purposes.

We process personal data to operate our business mostly for the predefined purposes, mentioned below:

• Delivery of our products, services and their personalization
• Product development
• Customer relationship management
• Targeted advertising e.g. Newsletter

We do not use automation software or profiling.

4. What information is collected?

• User information such as: name, e-mail address, country, phone number and title
• Order information
• Data logs of user behavior

5. How information is regularly collected

Information is primarily collected from congresses, forms on the www‐site, customer visits and other similar situations where information might be exchanged.

6. Who can handle my personal data?

Information isn’t generally handed over to third parties.
Assigned personnel within Bonalive can handle personal data according to the applicable Personal Data Act. In case we outsource the handling of personal data to a third party supplier or contractor, we ensure through contractual measures that the personal data is handled appropriately and in compliance with the Personal Data Act.

Data is typically stored in the EU or the EEA locations. In case any data is transferred outside these locations, we will ensure that the country to which the data is transferred has sufficient level of privacy protection.

7. How long is my data stored?

We store data only for a as long as it is necessary to fulfill the purposes laid out in section 3, exceptwhere otherwise determined by law.

8. How do we safeguard your data?

When managing personal data we comply with the current laws and regulations as wells as our company’s current data security policies. Our IT infrastructure is kept to up to date which ensures secure and appropriate handling of personal data. Access to personal data is restricted only for responsible and relevant persons and all information is handled confidentially.

9. How can I influence my privacy?

We are committed to provide our users choice and control over the data process. Below is listed different options.

Right to verify and check your information

Upon the users request we can modify or supplement any incorrect or unnecessary data. Users may modify or check their personal data by contacting our customer service. Please see contact details below.

Right to data portability

Users have the right to request their data to be sent from one database to another by contacting our customer service. Please see contact details below.

Users may also exercise their rights to other current rights applicable by the General Data Protection Regulation. All requests are answered within a month of the written request. Please be ready to verify your identity.

If the processing of your personal data is based on your consent, you may at any time revoke your consent by contacting Bonalive. Processing of your personal data is necessary for us to be able to provide you with our services and products. Repealing your consent may lead to a situation where we cannot provide you with some or all of our services and products.

Contact details:

Privacy@bonalive.com

OR

Bonalive Biomaterials Ltd
GDPR
Biolinja 12
20750 Turku, Finland

If you feel that Bonalive has not followed the applicable personal data legislation, you have the right to register a complaint to a competent supervisory authority.

Contact: Ratapihantie 9, 6. krs, 00520 Helsinki

PL 800, 00521 Helsinki

Vaihde: 029 56 66700
Tietosuoja@om.fi

10. Updating the Privacy Statement

Bonalive reserves the right to update this Privacy Statement when applicable e.g. to develop business processes and follow up on legislation.